Welcome to Bodreinallt Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

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Due to the current demand that we have on our telephones and reception team, we no longer have the capacity to accept prescription requests over the telephone. We have introduced a new service that enables you to email your request.

Please email your prescription requests, along with your name and D.O.B., to enquiries.w94031@wales.nhs.uk.

Thank you for your cooperation and understanding, Bodreinallt.

IMPORTANT SAFETY ANNOUNCEMENT

Due to the ongoing Coronavirus pandemic, for patient safety from Monday the 19th March we are having to change the way we offer patient care.

IF YOU HAVE A TEMPERATURE, COUGH OR FLU LIKE SYMPTOMS DO NOT ATTEND THE SURGERY. This is regardless of whether you have been abroad or been in contact with someone with coronavirus.

If you need advice from a doctor please telephone 01492 593385. Telephones are open from 8am. You will NOT be given an appointment at the reception desk. As of today, our doors will NOT be open. Do NOT attend unless you have a pre-booked appointment AND have been clinically assessed, by a team member - via telephone, prior to your appointment. 

Your care will be reviewed by a clinician and dealt with appropriately. This is likely to continue for the next two weeks until such times we are notified we can return to normal working arrangements.

If you already have a routine appointment booked please phone the surgery as soon as possible to discuss your appointment.

Please post requests for prescriptions through the outside metal letterbox. If you could indicate on the request where you would like your prescription to be sent, or alternatively enclose a stamped addressed envelope we can send it out to you.

We would like to apologise for any inconvenience this will cause you and we all hope it will be a temporary measure. In the meantime we have to follow guidance and protect the public and staff during this difficult time.

Click here for information on CORONAVIRUS / COVID-19

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

Bodreinallt Surgery is situated in a Grade II listed building at the entrance to the town from the riverside, opposite the castle. A ramp provides easy access for disabled patients. Our branch surgery is on the main Llandudno Junction road at the corner of McKinley Road.

Last month, February 2020, 180 patients failed to attend their appointment. This is equivalent to 30 hours of appointment time. 

We now have a text reminder service in place - to remind patients of their appointment. If you would like to take advantage of this service; please ensure we have an up to date mobile number for you. This service also allows you to cancel your appointment quickly, with a reply text.